Frequently Asked Questions
Everything you need to know about shopping with Lola Health.
How do I know which size will fit me best?
We provide a detailed size guide on every product page. Since our collections range from athletic wear to loungewear, we recommend checking your measurements against our chart. If you are between sizes, we generally suggest sizing up for a more comfortable fit.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Exchanges are free of charge, while returns for a refund to the original payment method may incur a small restocking fee.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor your package's journey.
Are Lola Health garments sustainably made?
Yes, we prioritize ethical manufacturing. Our current collection uses 85% recycled or organic materials, and we partner exclusively with factories that ensure fair wages and safe working conditions for all staff.
Do you ship internationally?
Currently, Lola Health ships to the United States, Canada, and the UK. We are working hard to expand our shipping zones to more countries in the near future.
How should I care for my Lola Health apparel?
To maintain the quality and longevity of your pieces, we recommend machine washing on a cold, gentle cycle with similar colors and hanging to dry. Avoid using bleach or fabric softeners.