Returns & Exchanges
At Lola Health, we want you to feel confident in every piece you wear; if you are not completely satisfied with your purchase, you can return or exchange items within 30 days of delivery.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original packaging, ensuring all tags are attached and the garments are in unworn condition.
- 3.Ship It Back
Print your prepaid shipping label provided by the portal and drop off the package at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund to the original payment method within 5-7 business days.